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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

McKenzie Nagel

March 2, 2023

4  out of  5 rating by McKenzie Nagel
"Emily at there office is super helpful she took it slow and answered all the questions I had, I previously had a bad experience with a different insurance company and she made sure to do everything in her power to to make this process easy for me"

Cindy Nelson

February 24, 2023

5  out of  5 rating by Cindy Nelson
"Awesome people who help you in a timely manner!!"

Taj Cox

December 13, 2022

5  out of  5 rating by Taj Cox
"Terrin has been our State Farm agent for several years, his office has always been friendly, very helpful, and knowledgeable. Recently we had an unusual need and his office staff, Dawn, was responsive and quickly took care of our need. I can definitely recommend Terrin Thies for your insurance needs."

J&DJeremiah Trucking,LLC

December 8, 2022

5  out of  5 rating by J&DJeremiah Trucking,LLC
"I had a claim from a deer and these people are wonderful. The online claim went very smooth and Mr Terrin Theis personally called me to make sure everything was going ok. They are wonderful people and my insurance rate is still very low. Thanks guys, keep up the great work."

Lisa King

October 27, 2022

5  out of  5 rating by Lisa King
"Terrine helped my husband and I find insurance that suited our needs. He went the extra mile to be sure we were taken care of. He is very professional!"


October 22, 2022

1  out of  5 rating by cindyjlemmons
"I was a customer of Terrins Office for approx, 6 or 7 yrs. I had "full coverage" on my 2012 Cruze. A few years after I had the Cruze covered, my son wrecked my car...when I called about a rental car they told me I did not have rental coverage on my car! Most people assume that rental is a part of "full coverage" but not with this company, if you don't specifically ask for it you do not get it!! It was only 2 or 3 $ to add on, but it saved State Farm $50 a day by not mentioning it when my car was wrecked....sad but true. Fast forward a few years. My son trades cars, the old one had liability only, the 2019 Accent we put on was put on full coverage, and I requested $100 deductible on Comprehensive, towing, and of course rental. We recently had to replace the window in the Accent, and paid the $100 deductible, never even imagining they would do the same thing with the Comprehensive, but low and behold they sure did...but somehow they managed to get towing and rental on the policy! They did not return my phone call for days. And in the end they were too cheap to make this right. ANYONE GETTING ANY KIND OF COVERAGE WITH THIS OFFICE, DONT PUT YOUR TRUST IN THEM LIKE I DID, GO OVER EVERY SINGLE LETTER WITH A FINE TOOTH COMB, BECAUSE IF IT COMES DOWN TO SAVING THE CONSUMER OR THE OFFICE SOME MONEY, I GUARANTEE IT IS GOING TO BE THE OFFICE. AND IN THE BEGINNING THEY WILL CALL EVERY 6 MONTHS TO GO OVER YOUR POLICY WITH YOU, BUT LATER THAT STOPS! THEY ARE MORE CONCERNED WITH NEWER CUSTOMERS. I ASKED 37 PEOPLE IF THEY READ OVER EACH PAPER THEY RECEIVED EVER 6 MONTHS, OR DID THEY JUST TEAR OFF THE INSURANCE CARDS, ALL BUT 1 SAID THEY NEVER READ ANYTHING, AND THE 1 SAID SHE WAS IN THE INSURANCE "GAME" AND NEW HOW THEY WORKED. SO TRUST ME...DONT TRUST YOUR INSURANCE AGENT TO HAVE YOUR BEST INTEREST AT HEART! So discouraged with State Farm! Cindy Lemmons"

Shiloh Hill Community Club

August 30, 2022

5  out of  5 rating by Shiloh Hill Community Club
"Very down to earth group. They always are looking to do what’s best for their customers and give back to the community!"

Jessica Kempfer

August 25, 2022

5  out of  5 rating by Jessica Kempfer
"Emily has been so great! She has been able to save me money on my auto and mortgage insurance."

bruce uchtman

July 15, 2022

5  out of  5 rating by bruce uchtman
"State farm is awesome. We recently were shopping for our insurance needs and they had the best deal. They have great customer service and that home town feel with it."

Halie Colvis

July 15, 2022

5  out of  5 rating by Halie Colvis
"Working with State Farm has been a great experience. Representative Dawn was very informative and able to answer my questions."

Lauren Flynn

May 12, 2022

5  out of  5 rating by Lauren Flynn
"Always responsive and consultative. I trust Terrin is looking out for our best interest and finding the best deals for us on a consistent basis for me and my family."

Matthew Quillman

March 4, 2022

5  out of  5 rating by Matthew Quillman
"Great service with great prices. Would recommend to everyone for great service an low prices"

Rhonda Ebbler

March 2, 2022

5  out of  5 rating by Rhonda Ebbler
"Terrin and all of the ladies in the office are great. Anytime we have a problem or a question they take care of us right away."

David Kelley

February 18, 2022

5  out of  5 rating by David Kelley
"Terrin Thies is a great agent to go threw he is very helpful in finding the best policies for you and everyone is outstanding at his office would tell anyone To go to him for there insurance needs."

Travis Lott

January 25, 2022

5  out of  5 rating by Travis Lott
"Terrin has always gone above and beyond to help with all my insurance needs!"

Devon Falletta

January 17, 2022

5  out of  5 rating by Devon Falletta
"Really Helpful"

Amanda Schroeder

January 14, 2022

5  out of  5 rating by Amanda Schroeder
"All of Terrin's staff and himself are very nice and make you feel like family. They're all about saving you money and getting you the best coverage for you!!"

Chad Bowerman

January 7, 2022

5  out of  5 rating by Chad Bowerman
"Terrin takes care of all my needs and does so in a timely fashion. He also does a ton of things for the community and local schools. He gives to school programs, local sports teams, and also has a yearly bus trip to the Cardinals game available to all clients. Would recommend him to anyone."

Darren Reuscher

December 23, 2021

5  out of  5 rating by Darren Reuscher
"I’ve known Terrin for years, has always been honest and continues to be through this office. Great rates and available when needed."

Sherry Pyle

June 12, 2021

5  out of  5 rating by Sherry Pyle
"They are polite"

Josh Folsom

June 8, 2021

5  out of  5 rating by Josh Folsom
"Terrin and his staff have been nothing but helpful and informative in our whole insurance process. I feel protected and cared for with him."

Tonya Alfred

June 7, 2021

5  out of  5 rating by Tonya Alfred
"I think I pay way to much for insurance but the staff is great"

Gail Fritts

May 17, 2021

5  out of  5 rating by Gail Fritts
"Stephanie was fantastic. Answered all my many questions . Made it easy to switch to state farm . Saved 1100 $ year on 3 vehicles. And home insurance."

Christel Welty

March 22, 2021

4  out of  5 rating by Christel Welty
"Was switched over to these guys when my agent retired. Been here almost 2 years now and am very satisfied. They are very helpful and responsive. No complaints."

Jodi Hornberger

June 23, 2020

5  out of  5 rating by Jodi Hornberger
"Terrin and his team were quick to answer my questions and get my claim taken care of. They were always responsive and helpful when I had questions."