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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Adrianne Schmitt

August 25, 2023

5  out of  5 rating by Adrianne Schmitt
"I talked with Alyssa today, and got a fast quote for my car. The price was awesome, and reasonable. I was able to get my insurance within a timely manner, and everything squared away."

Jaimie Ford

June 19, 2023

5  out of  5 rating by Jaimie Ford
"I’m posting on behalf of my mother… Terrin and Dawn are extraordinary! They made the process to get her car repaired and secure a rental easy. Dawn is quick to respond and handled the “heavy lifting” to get us set up."

Earleen Ehlers

June 19, 2023

5  out of  5 rating by Earleen Ehlers
"Nice staff."

Taylor Gross

June 16, 2023

5  out of  5 rating by Taylor Gross
"The best people around!"

Kyle Heins

June 16, 2023

5  out of  5 rating by Kyle Heins
"The friendly Staff and knowledgeable persons that are the Back Bone of this enterprise, are enough of a reason to bring your Business to them. Couple that with their great rates and outstanding service, make it a win in My book.... State Farm has my Business for Sure."

Larry Moore

June 16, 2023

5  out of  5 rating by Larry Moore
"Great place for insurance…… friendly people. Always ready to help."

Aerator K

June 16, 2023

5  out of  5 rating by Aerator K
"Very friendly, speedy service!"

Tania Craig

June 16, 2023

5  out of  5 rating by Tania Craig
"Always polite and helpful."

Matt Ward

June 13, 2023

5  out of  5 rating by Matt Ward
"I contacted the office for help with a tow bill. Dawn jumped right in to help. She even helped me get the necessary documentation from the tow company. Dawn provided great service and got my reimbursement to me quickly!!!"

Lorraine Westerman

June 12, 2023

4  out of  5 rating by Lorraine Westerman
"Terrin Thies and his staff at State Farm Insurance are always willing to help you and listen to your needs. Friendly atmosphere, thats why i do my business there. Thank you"

Tasha Gibbs

June 8, 2023

4  out of  5 rating by Tasha Gibbs
"Terrin and his office are always great to work with and very friendly. They gave me options to help reduce my total payment which is always appreciated."

Alicia Simms

June 6, 2023

5  out of  5 rating by Alicia Simms
"Always easy with Terrin and his team."

Steven Vogel

June 1, 2023

5  out of  5 rating by Steven Vogel
"Had a couple claims in the past both due to deer collisions and the team and adjuster helped me out and got my vehicles like new again"

Jaime

May 24, 2023

5  out of  5 rating by Jaime
"I appreciate the level of service I receive from this team! Dawn and Jan are very helpful and thorough. My premiums are automatically charged to my credit card, but recently that account was compromised and I had to have a new card issued at the same time my auto payments were being made - resulting in a mess. The team worked quickly to correct the policy issues, update my payment information, and even checked in the following month to ensure there were no lingering issues with the switch. Definitely 5 star service from this team!"

Rebecca Harber

May 22, 2023

5  out of  5 rating by Rebecca Harber
"Terrin and his staff were very friendly. He took time to go over each and every policy. Even made suggestions for our policies but didn’t push us to change anything. Loved that we felt welcomed and at home during our visit."

Chad Mahnken

May 19, 2023

5  out of  5 rating by Chad Mahnken
"When I needed a soft copy of my renters insurance on short notice, Dawn over at State Farm quickly assisted me in obtaining it without question. I really appreciate fast & friendly service and Dawn definitely did that!!"

Roxana Shannon

May 17, 2023

5  out of  5 rating by Roxana Shannon
"Terrin Thies has been my SF agent for (truly) decades. I've moved from his area, but have kept him for the great service, his immediate response to any question or problem, as well as the service from all of his staff (Hi Dawn). You'd do yourself a favor to give him a call!"

Carlos Camarillo

May 12, 2023

5  out of  5 rating by Carlos Camarillo
"Excellent service! Very helpful!"

Gail Fritts

May 8, 2023

5  out of  5 rating by Gail Fritts
"Terrin reviewed all my policies with me ‘. Looked at different avenues to save money ! I’ve never had another insurance company do that ! Their homeowners price has others beat by far !!"

christy james

April 27, 2023

5  out of  5 rating by christy james
"Great customer service!"

SandraFaye Schnoeker!

April 27, 2023

5  out of  5 rating by SandraFaye Schnoeker!
"Quick answer to questions and friendly!"

Courtney Volkman

April 27, 2023

5  out of  5 rating by Courtney Volkman
"Dawn was spectacular on handling my claim. Thank you so much!"

Dani Kennedy

April 13, 2023

5  out of  5 rating by Dani Kennedy
"Terrin and his staff were very helpful in customizing an insurance plan for my small business. I told them what I was looking for in a plan and tailored one specific to my needs. They are quick to answer my questions and they explain the policy in terms that make sense."

Stacy Powles

March 31, 2023

5  out of  5 rating by Stacy Powles
"I’ve been with Terrin and State Farm for several years, his staff is always very knowledgeable and helpful. Dawn went above and beyond to help me with my policies. Thank you!"

Miranda Rodewald

March 17, 2023

5  out of  5 rating by Miranda Rodewald
"Thank you for the quick and easy quotes! I appreciate you calling about the guaranteed issued life insurance."